Is Outlook down? Widespread outage hits Microsoft email and other apps
A widespread outage has hit Microsoft platforms including Outlook, with many users encountering trouble using their email accounts.
Noticia publicada originalmente por NPR — News en npr.org (se abre en una pestaña nueva). Minuto 24 no es autor de este contenido.
Claves de la noticia
- Una caída generalizada afectó el jueves a plataformas de Microsoft, incluido Outlook, con muchos usuarios sin poder enviar ni recibir correos.
- Cerca de 130.000 usuarios reportaron problemas con Outlook en Downdetector poco después de las 13:00 ET, cifra que después bajó.
- También hubo miles de reportes sobre Teams, el asistente de IA Copilot y otros servicios de Microsoft 365.
- Microsoft indicó que servidores de su infraestructura quedaron inesperadamente no disponibles tras fallar en comprobaciones automáticas de estado, y que probaba una solución.
- Más tarde la compañía dijo haber restablecido los problemas de Teams en Norteamérica, aunque algunos usuarios seguían con errores de conexión.
Contexto
Microsoft Outlook y Microsoft 365 son herramientas de correo, mensajería y productividad empleadas por millones de personas y organizaciones en el mundo, especialmente en entornos de trabajo. Por eso, una interrupción amplia como esta afecta a empresas, escuelas y usuarios particulares que dependen del correo para su actividad diaria. Downdetector es un sitio que recopila reportes de usuarios para detectar caídas de servicios en tiempo real, y sus cifras muestran la magnitud aproximada del problema, aunque no siempre reflejan el total exacto de afectados. Las fallas en servicios en la nube de gran escala suelen generar preocupación sobre la dependencia de unas pocas plataformas. La información disponible en el artículo original de NPR detalla las comunicaciones de Microsoft durante el incidente.
Resumen elaborado por Minuto 24 con ayuda de inteligencia artificial a partir de la noticia publicada por NPR — News. Puede contener imprecisiones: ante cualquier duda, consulta la fuente original.
A Microsoft logo and sign outside the Microsoft Visitor Center are seen at the company's headquarters Monday, Nov. 9, 2026, in Redmond, Wash. Lindsey Wasson/AP hide caption
A widespread outage hit Microsoft platforms including Outlook on Thursday, with many users encountering trouble using their email accounts and other errors across the tech giant's suite of apps.
Nearly 130,000 users on outage tracker Downdetector reported problems accessing Outlook just after 1 p.m. ET. New reports have since fallen from that peak, but many said they couldn't send and receive emails or had trouble loading their inboxes altogether.
Thousands also reported issues with Microsoft's workplace messaging app Teams, as well as its AI assistant Copilot and wider Microsoft 365 services.
Microsoft said it was investigating disruptions, notably related to its email and Teams applications.
In updates posted on social media, Redmond, Washington-based Microsoft said it was aware of users "experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas."
Microsoft explained that a portion of its infrastructure was "experiencing elevated load" — which it said was "likely contributing to the connectivity errors." The company determined a number of servers were "unexpectedly unavailable" due to a problem that caused them to fail during "automated health checks."
It was not immediately clear what exactly caused that failure. But Microsoft later said it was testing a fix and rolling out an alternative method for these checks to bring impacted servers back online.
"We're aggressively pursuing all pathways to reduce impact," the Microsoft 365 Status account wrote on X.
Earlier in the day, the company said it had "successfully restored" problems related to Microsoft Teams in North America, although some users continued to report connectivity issues.
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